Johnson Receives Consumer Service Award

Johnson receives consumer service award

Karen Johnson '61 '62, vice president of consumer affairs at Borden Inc., was honored May 9 by the Food Marketing Institute (FMI) as the 1995 recipient of the Esther Peterson Consumer Service Award.

Johnson received the award for "constantly promoting the highest standards of nutrition and food safety with outstanding consumer information programs and helping the entire food industry to better serve consumers," said Bob Bartels, FMI chair and president of Martin's Supermarkets Inc.

FMI established the award in 1986 in the name of the former consumer adviser to three presidents and to Giant Food Inc.

Bartels presented the award at the annual banquet during FMI's International Supermarket Industry Convention and Educational Exposition. He offered the following tribute:

"Karen has been a pioneer in the consumer affairs profession for Borden since l976 when she established Borden's consumer affairs department. She is the innovator behind the company's consumer response department, which handles over 100,000 inquiries each year about thousands of Borden products. This response system has been emulated by numerous grocery manufacturing companies."

Former award winners include Dr. Jean Mayer, president, Tufts University; Dr. C. Everett Koop, former U.S. Surgeon General; and Alexander Grant, associate commissioner for Consumer Affairs, Food and Drug Admin-istration.

Johnson currently serves on the UW-Stout School of Human Environmental Sciences advisory board, and has established the Karen L. Johnson endowed scholarship for students enrolled at UW-Stout who are preparing for a career in the food service industry.

Outlook Fall '95